rEZIDE CUSTOM DIVISION
Aaron Hebel, Custom Division Manager: Builder
Aaron fell in love with building and truly has a passion for working alongside people to build their dream home. His attention to detail from beginning to end, makes him the perfect person to partner with on the build of a lifetime! (Full Bio Coming Soon)
DREAM. DESIGN. BUILD.
At Rezide the building process begins long before the foundation is poured. As you move from dream to design to building your new home, we will guide you every step of the way. Our number one goal is your enjoyment and building a relationship with you that lasts. Below is our roadmap to success.
COST, CONTRACT AND FINANCING
SELECTIONS AND CHANGE ORDERS
Selections: Your selection choices are connected to due dates in the construction schedule. We will provide you with a vendor contact list including showrooms and sales persons you will meet with to make selections. In some cases you may work with our selections coordinator or you may choose to work with one of our outside design professionals. Some selections will be done at the site with your Project Manager.
Walk-through: Certain selections will require you to walk-thru the house with your Project Manager and vendor as listed on construction scheduleChange Orders: You may request changes in the work. Refer to the building contract regarding the policies for change orders.
Orientation Inspection – Pre-Settlement Inspection #1 Prior to completion, you and our Project Manager will meet at your new home for an orientation and walk-through. 5 to 10 business days prior to completion. The purpose of this meeting is to familiarize you with the features of your new home, how the systems and equipment work, how to properly maintain the various fine finishes, and identify any cosmetic defects that need to be corrected prior to completion.
Correction of Orientation Inspection Punch list – Pre-Settlement Inspection #2 We will make every effort to correct all items on the orientation punch list prior to your move in. Sometimes subcontractors need to be scheduled or back-ordered materials need to be delivered, in which case you should expect completion within 30 business days unless access to your home is difficult to schedule. A follow-up of the first inspection will be scheduled the day before or the day of settlement.
30-Day Service As you settle into your new home, you may discover items that may require customer service. We like to minimize the number of visits our workers make into your home once occupied so we ask that you keep a cumulative list of attention items. This way we can send a person to your home and correct everything at once.
1 -year Service On both 30-day and 1-year service requests, we normally will be able to make all service requests within 15 business days.